Rigel Soft Co., Ltd. (hereinafter referred to as 'the Company') establishes the following Cloud Security Basic Policy as a sub-policy under the information security basic policy set by the Company to maintain and improve the necessary security levels for providing cloud services and related services, and will implement continuous efforts.

Regarding Design and Implementation

Considering the information security requirements from customers, we will apply them to the design and implementation of cloud services.

Regarding Risks

We will implement appropriate management measures for the risks identified in the risk assessment.

Regarding Environmental Isolation

In the cloud service environment, we provide customers with independent areas, and access to areas outside is not permitted.

Regarding Access to Customer Assets by Internal Personnel

The Company will not access customer accounts (including this data) except in cases specified in the cloud service terms of use for problem resolution of cloud services.

Regarding Access Control Procedures

We will establish appropriate authentication methods for the cloud services used by customers.

Regarding Various Change Notifications to Customers

For various notifications regarding the cloud services used, we will inform you through postings on our service homepage, etc.

Regarding Virtualization Security

We will maintain the confidentiality, integrity, and availability of information on the cloud services.

Regarding Data Protection

Based on the scope of responsibility specified in the cloud service terms of use, we will conduct appropriate access management for the data handled by cloud services and implement protection.

About Account Management

Except as provided in the terms of use for cloud services, account management will be your responsibility.

About Information Sharing

We will share information for incident notifications, investigation responses, and forensic support.

Rigelsoft Inc. CEO Takamuro Kawakami

Established: May 1, 2018 ／ Last revised: June 1, 2024